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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jefferson D. Courtney

Jefferson D. Courtney

March 5, 2026

5  out of  5
rating by Jefferson D. Courtney
"Heather was awesome to work with and they got all my insurance in my price range. Thanks state farm."
We responded:
"Thank you for the great review! I’m glad Heather was able to help you find the right coverage and keep everything within your price range. That’s exactly what we aim for when helping people with their auto, home, and other insurance needs. Our team at Steve Woodrum State Farm proudly serves Georgetown, Frankfort, and customers across Kentucky, and we truly appreciate your support."
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LaChonda Moncrief

March 3, 2026

5  out of  5
rating by LaChonda Moncrief
"Heather Jent of State Farm was great! Thank you, Heather!"
We responded:
"Thank you for the great review! I’m glad Heather was able to help and provide the service we aim for every day. We’re fortunate to have her on our team at Steve Woodrum State Farm, serving Georgetown, Frankfort, and customers across Kentucky. We appreciate your support."
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Sandy Lilley

February 20, 2026

5  out of  5
rating by Sandy Lilley
"Very helpful and amazing and nice"
We responded:
"Thank you for the kind words! Our team works hard to make insurance simple and helpful for everyone we work with. We’re grateful you chose Steve Woodrum State Farm, proudly serving customers across Kentucky with offices in Georgetown and Frankfort."
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James Richardson

January 9, 2026

5  out of  5
rating by James Richardson
"Heather was very helpful and helped me greatly"
We responded:
"Thanks greatly—we’re grateful for your trust and your feedback."
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melody welch

January 9, 2026

5  out of  5
rating by melody welch
"Great place for all your insurance needs Heather is really helpful and nice to talk to"
We responded:
"Thank you for the fantastic review, melody! We are always here to help with your insurance needs here in Frankfort . "
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Ryan Centers

January 8, 2026

5  out of  5
rating by Ryan Centers
"Heather took care of me an saved me money"
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Frankfort . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Woodrum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Frankfort . "
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William Quinton

December 3, 2025

5  out of  5
rating by William Quinton
"Josie has been a great help ! I've had a need recently to add coverage for another vehicle and she made that process very simple. Great work"
We responded:
"Another vehicle added without the headache—that’s Josie! Thanks for the great feedback. We’re happy we could make updating your auto insurance coverage quick and easy, and we appreciate you choosing our office for your insurance needs."
Profile photo of Kazi Rakib Uddin (Sabbir)

Kazi Rakib Uddin (Sabbir)

November 20, 2025

5  out of  5
rating by Kazi Rakib Uddin (Sabbir)
"Cooperative and Professional."
We responded:
"Thank you for the kind feedback. We value professionalism, cooperation, and treating our clients with respect. It’s a pleasure working with you, and we appreciate the opportunity to help."
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akash patel

November 5, 2025

5  out of  5
rating by akash patel
"Great experience. Quick response. Very good service. Always take care of your needs. Keep up the good work guys."
We responded:
"Akash, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Samuel Gray

October 23, 2025

5  out of  5
rating by Samuel Gray
"Heather was fantastic to work with and took care of us on a very short time frame! They saved me hundreds!"
We responded:
"Short timeline, big savings—Heather nailed it! Thanks for trusting our team to help you find affordable insurance in Frankfort, KY. We’re proud to serve our Central Kentucky community with reliable auto and home insurance solutions."
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Leonard Roark

October 17, 2025

5  out of  5
rating by Leonard Roark
"Nice friendly and very helpful. ."
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Cody Slaughter

October 13, 2025

5  out of  5
rating by Cody Slaughter
"Heather was very kind and helpful. She has been my agent off and on for years and is such a great person."
We responded:
"Heather will love seeing this—she’s been taking great care of people for years. Thanks for the kind review and for your continued trust!"
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Kevin Straw

October 13, 2025

5  out of  5
rating by Kevin Straw
"Heather does a great job communicating with you, She takes care of business. I would highly recommend State Farm to anyone."
We responded:
"Grateful for your support—thanks for choosing Steve Woodrum Insurance in Frankfort for your coverage needs!"
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Amanda Gilliland

September 8, 2025

5  out of  5
rating by Amanda Gilliland
"Great experience getting insurance through this State Farm branch! They’ve been super helpful and made the process very easy!"
We responded:
"Thanks for the 5-star review Amanda! Our State Farm insurance team in Frankfort, KY loves making coverage easy—auto, home, renters, life, and business insurance. Need a quote, bundle discount, or policy review? Call 502-863-0608—we serve Frankfort and all of Kentucky, Ohio, Tennessee, Virginia and West Virginia!"
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Christie Thompson

September 4, 2025

5  out of  5
rating by Christie Thompson
"I was a customer years ago and have rejoined with State Farm as they are saving me over $300 a month with my farm and auto. Thanks!!!"
We responded:
"Big thanks for the 5 stars! Our team works hard to make insurance simple and stress-free"
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Sierra Perez Diaz

August 14, 2025

5  out of  5
rating by Sierra Perez Diaz
"Shaelyn is always quick to help! Definitely recommend going to see her for your insurance needs!"
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Megan Sebastian

July 30, 2025

5  out of  5
rating by Megan Sebastian
"Shaelyn at the office has always been amazing to work with! She helped me switch over my old car to new one easier than I've ever been able to! Always kind, friendly, and easy to contact."
We responded:
"Big thanks from all of us at Woodrum Insurance!"
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Nick Winans

July 10, 2025

5  out of  5
rating by Nick Winans
"Best in the business"
We responded:
"5 stars! Thanks so much Nick!"
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Crystal Tomlinson

July 9, 2025

5  out of  5
rating by Crystal Tomlinson
"Always A+ customer service!"
We responded:
"Hey Crystal!! Thank you for the 5 Stars and for your business!"
Profile photo of Maia Dillon

Maia Dillon

July 9, 2025

5  out of  5
rating by Maia Dillon
"Everything was so fast and easy! Heather @ State Farm was able to send me my insurance cards within minutes of our phone call! Highly recommend!"
We responded:
"Maia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Rafael Hieatt

Rafael Hieatt

July 9, 2025

5  out of  5
rating by Rafael Hieatt
"Heather is very knowledgeable and friendly. I called with questions and changes and she is always helpful and helps me make the right decisions with my policy."
We responded:
"Thanks so much for the review! Really appreciate you choosing our Frankfort State Farm location for all your needs! Have a great week!"
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Kaylee Whitsell

June 30, 2025

5  out of  5
rating by Kaylee Whitsell
"Amazing experience with Shaelyn! She was patient with all my questions and kind throughout the entire experience."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
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Nikki Castillo

June 24, 2025

5  out of  5
rating by Nikki Castillo
"Heather and Matt were great! It was the fastest and easiest quote I have ever received! Their rates are great as well! I would definitely recommend their services!! Thanks guys!"
We responded:
"Thanks so much for the great review Nikki! Really appreciate you!"
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Angela Hall

June 24, 2025

5  out of  5
rating by Angela Hall
"Very satisfied with this company. Heather's so professional. We have been with this company for several years and I have absolutely zero complaints thank you Steve woodrum State farm insurance."
We responded:
"Thanks for the review! Our goal is to make insurance feel easy—whether it’s life, auto, or anything in between."
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Andrew Lanham

June 13, 2025

5  out of  5
rating by Andrew Lanham
"Heather was super helpful and so kind, a great State Farm agent."
We responded:
"Thanks so much! We’re proud to serve the Frankfort community with trusted auto and home insurance."