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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aura Cristina Perdomo

Aura Cristina Perdomo

July 6, 2026

5  out of  5
rating by Aura Cristina Perdomo
"I’d like to express my deepest gratitude to my agent, Steve Woodrum. From day one, he’s been incredibly kind and attentive. Whenever I’ve had a question or concern, he’s responded quickly and patiently, offering clear and effective guidance. He’s truly an exceptional professional, and thanks to him, I always feel in good hands. Thank you so much for everything you do!"
We responded:
"Aura, thank you — this means a lot. Being responsive and making your coverage clear is exactly what we aim for every day at our Frankfort State Farm office. It's a pleasure taking care of you, and we're always just a call away whenever a question comes up. — Steve"
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Ann Shepherd

June 26, 2026

5  out of  5
rating by Ann Shepherd
"Loved working with Heather! She made transferring our car insurance super easy! She is also working hard to see how she can save us money!"
We responded:
"We love to help our clients transfer to us and especially helping with Renters Insurance! Thanks for the awesome review and for choosing our office!"
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Demonic Medic

June 22, 2026

5  out of  5
rating by Demonic Medic
"Quick and Easy, no trouble 👍"
We responded:
"Thanks so much for the 5 stars!!!"
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Adrienne Elder

June 17, 2026

5  out of  5
rating by Adrienne Elder
"Anytime I have a question it is resolved quickly and professionally. Shaelyn recently helped me get insurance on my new car and I had cards within just a few moments. Highly recommend!"
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akash patel

May 16, 2026

5  out of  5
rating by akash patel
"Great experience. Quick response. Very good service. Always take care of your needs. Keep up the good work guys."
We responded:
"Akash, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Phil Luddeke

May 1, 2026

5  out of  5
rating by Phil Luddeke
"Steve’s team at the Frankfort office are extremely helpful and always professional."
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Cassie Stucker

April 10, 2026

5  out of  5
rating by Cassie Stucker
"Heather was awesome to work with!! She was easy to communicate with and get ahold of. Had quick responses & made me feel comfortable and confident choosing them!"
We responded:
"Thank you so much, Cassie! Heather will be happy to hear she made the process smooth and stress-free for you. We’re proud to provide dependable State Farm insurance in Georgetown and Frankfort, KY. Thank you!"
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Elijah Patterson

April 2, 2026

5  out of  5
rating by Elijah Patterson
"Heather is great! Answered all of my questions, was quite helpful through the process, and got it done quickly."
We responded:
"Thank you, Elijah! We’re glad Heather answered all your questions and made everything quick and easy. That’s exactly what we aim for with our State Farm customers in Georgetown. Appreciate the 5 stars!"
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Jennifer Askew

March 13, 2026

5  out of  5
rating by Jennifer Askew
"So far so good"
We responded:
"Thank you, Jennifer! We really appreciate the 5-star rating. It’s awesome helping Frankfort customers protect what matters most with State Farm. Thank you for choosing Steve Woodrum - State Farm!"
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megan Satterly

March 6, 2026

5  out of  5
rating by megan Satterly
"Heather was great! She got me a quote and insured in less than 10 minutes! Call and ask for Heather for anything you may need! 🙂"
We responded:
"Thank you, Megan! Heather will love hearing this! We’re thrilled she was able to get you a quote and insured in under 10 minutes. Great recommendation — call her anytime! Thanks for the 5 stars!"
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Jefferson D. Courtney

March 5, 2026

5  out of  5
rating by Jefferson D. Courtney
"Heather was awesome to work with and they got all my insurance in my price range. Thanks state farm."
We responded:
"Thank you for the great review! I’m glad Heather was able to help you find the right coverage and keep everything within your price range. That’s exactly what we aim for when helping people with their auto, home, and other insurance needs. Our team at Steve Woodrum State Farm proudly serves Georgetown, Frankfort, and customers across Kentucky, and we truly appreciate your support."
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LaChonda Moncrief

March 3, 2026

5  out of  5
rating by LaChonda Moncrief
"Heather Jent of State Farm was great! Thank you, Heather!"
We responded:
"Thank you for the great review! I’m glad Heather was able to help and provide the service we aim for every day. We’re fortunate to have her on our team at Steve Woodrum State Farm, serving Georgetown, Frankfort, and customers across Kentucky. We appreciate your support."
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Sandy Lilley

February 20, 2026

5  out of  5
rating by Sandy Lilley
"Very helpful and amazing and nice"
We responded:
"Thank you for the kind words! Our team works hard to make insurance simple and helpful for everyone we work with. We’re grateful you chose Steve Woodrum State Farm, proudly serving customers across Kentucky with offices in Georgetown and Frankfort."
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James Richardson

January 9, 2026

5  out of  5
rating by James Richardson
"Heather was very helpful and helped me greatly"
We responded:
"Thanks greatly—we’re grateful for your trust and your feedback."
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melody welch

January 9, 2026

5  out of  5
rating by melody welch
"Great place for all your insurance needs
Heather is really helpful and nice to talk to"
We responded:
"Thank you for the fantastic review, melody! We are always here to help with your insurance needs here in Frankfort . "
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Ryan Centers

January 8, 2026

5  out of  5
rating by Ryan Centers
"Heather took care of me an saved me money"
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Frankfort . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Woodrum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Frankfort . "
Profile photo of Sondra Lynn (Sondra Lynn)

Sondra Lynn (Sondra Lynn)

January 2, 2026

5  out of  5
rating by Sondra Lynn (Sondra Lynn)
"Heather has been so helpful! The whole process was easy and it didnt take but a few minutes to complete. I so appreciate Heather's patience with me. She got me a great rate. I highly recommend State Farm Insurance out of Frankfort if you are looking for a great group."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Steve Woodrum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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William Quinton

December 3, 2025

5  out of  5
rating by William Quinton
"Josie has been a great help !
I've had a need recently to add coverage for another vehicle and she made that process very simple.
Great work"
We responded:
"Another vehicle added without the headache—that’s Josie! Thanks for the great feedback. We’re happy we could make updating your auto insurance coverage quick and easy, and we appreciate you choosing our office for your insurance needs."
Profile photo of Kazi Rakib Uddin (Sabbir)

Kazi Rakib Uddin (Sabbir)

November 20, 2025

5  out of  5
rating by Kazi Rakib Uddin (Sabbir)
"Cooperative and Professional."
We responded:
"Thank you for the kind feedback. We value professionalism, cooperation, and treating our clients with respect. It’s a pleasure working with you, and we appreciate the opportunity to help."
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Samuel Gray

October 23, 2025

5  out of  5
rating by Samuel Gray
"Heather was fantastic to work with and took care of us on a very short time frame! They saved me hundreds!"
We responded:
"Short timeline, big savings—Heather nailed it! Thanks for trusting our team to help you find affordable insurance in Frankfort, KY. We’re proud to serve our Central Kentucky community with reliable auto and home insurance solutions."
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Leonard Roark

October 17, 2025

5  out of  5
rating by Leonard Roark
"Nice friendly and very helpful.
."
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Cody Slaughter

October 13, 2025

5  out of  5
rating by Cody Slaughter
"Heather was very kind and helpful. She has been my agent off and on for years and is such a great person."
We responded:
"Heather will love seeing this—she’s been taking great care of people for years. Thanks for the kind review and for your continued trust!"
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Kevin Straw

October 13, 2025

5  out of  5
rating by Kevin Straw
"Heather does a great job communicating with you,
She takes care of business. I would highly recommend State Farm to anyone."
We responded:
"Grateful for your support—thanks for choosing Steve Woodrum Insurance in Frankfort for your coverage needs!"
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Peach Kim

September 24, 2025

5  out of  5
rating by Peach Kim
"Heather was AWESOME!!! She helped me find the right fit for me.. She’s amazing 🙂"
We responded:
"We’re proud to be your local State Farm agency — thanks for the glowing review!"
Profile photo of Joseph Manley

Joseph Manley

September 8, 2025

3  out of  5
rating by Joseph Manley
"Signing up was very smooth experience. I thought Heather was helpful, however after signing up I got a notification that the rate I agreed to was contingent on attaching a device to my car and having their app. I dislike that they did not inform me of that before I signed up, so I immediately cancelled. I fear what else may not have been disclosed."
We responded:
"Thanks for the feedback—and the shout-out to Heather. We should have made it clearer that your price reflected an optional Drive Safe & Save discount, which requires app/device activation and includes a separate consent email. I’m happy to re-quote the same coverage without telematics and review it line by line—call me at 502-695-8888. — Stephen Woodrum, State Farm Agent"